More than 200 St. Vrain Valley Credit Union members have reported receiving fraudulent telephone calls made to obtain their information. This is done with an automated telephone service. The area codes of 303, 720 and 970 are being targeted.
The calls that are supposed to be from St. Vrain Valley Credit Union claim the recipient's card has been suspended. The recipient is then told that to re-activate the card they need to press #1 so they can be transferred to the security department.
The credit union urges people to disregard these telephone calls. It is just one of the many ways for perpetrators to attempt to get personal information. It is important to remember to limit the release of personal information in order to protect yourself from fraud. The credit union is taking precautions to safeguard account information and they have notified police, the Colorado Attorney General and the FBI.
St. Vrain Valley Credit Union will never solicit personal information (account numbers, PIN numbers, or social security numbers) from you via e-mail or telephone. If you receive a suspicious e-mail or telephone call asking for your personal information from your financial institution immediately.
Remember these tips to protect yourself:
- Never provide your personal information in response to an unsolicited request.
- If you believe the contact may not be legitimate, contact the Credit Union yourself.
- Never provide your password over the telephone or in response to an unsolicited Internet request.
- Review account statements regularly to ensure all charges are correct.
Should you have questions at any time, please contact St. Vrain Valley Credit Union at 303-772-7776 or www.svvcu.org.