It is a ticket system so no emails would ever get lost. That is very nice, I think.
You can find it where the forumlink used to be.
Or you might go here http://whatcash.com/hesk
If you want to you could test it out after you have read this message, so I know it work :-)
Just write bla, bla, bla if you have nothing to say. lol
I will delete the forum. If you really want us to have a support forum/folder available perhaps we could get that in some other forum. Have a lovely day!