An internal part of your verifying whether a program is trustworthy or not is testing of its feedback service. If support is working, phones are working and mail is working, the program is trustworthy. Otherwise the program is scam. That is why it is advisable to begin with writing a letter to the project’s support. HYIPNews.com tests the programs’ support services all the time. LIVE CHAT is a very widespread service. It is the top level of support service work since with Live chat you can get fast answers as well as put additional questions.
Though "live support" buttons are usually fake. There is nobody out there. Never. DexteraHoldings (dexteraholdings.com) is apparently an example of a program with such fake Live Chat. We’ve been trying to reach them online for two days. They are still not logged in. This fact makes us think the program isn’t so dependable. Too bad.
So beware and always check feedback service work. You will need it to make withdrawal requests or complaints. Some programs don’t have support service at all as they are organized by one or two persons. Thus testing is very advisable.
Note that some programs state fake statuses to their LIVE support. It looks as if the service is ONLINE, but that’s a lie. It’s not even close.