Frequently Asked Question

Why is the status showing AWAITING despite the withdrawal has been paid?
Last Updated 2 years ago

The actual status is showing PAYING. In your case, you see AWAITING status since the previous information on the monitoring sign is stored in the cache memory of your browser. You are recommended to clear the cache memory to be able to see the actual status properly. If you don't know how to clear the cache memory of the browser, please follow the link: After cleaning the cache, please refresh the browser page and try again.

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