Another good program that is already firmly fixed in my Top 5 programs list is GeniusFunds (reviewed here). Despite the admin preferring not to be interviewed (probably because of work overload) I know for sure that the support in GeniusFunds can be considered top-notch. You will always get a reply to your queries within a reasonable time frame and moreover, you will be getting some personalized emails if you joined the program but are still in doubt about making an investment. I would like to express my gratitude to one of my readers that forwarded one such email from the admin of GeniusFunds because it contains some interesting info about the future program developments. Hope it will be a great interest for all the members of GeniusFunds program:
I have noticed that you have opened an account with us but have not funded your account yet. I just wanted to touch bases and see if you need any assistance with the investment process. I know that a decision is sometimes difficult to make, but I would like you to know that we are here to answer any questions that you might have concerning the investment process.
A few developments have occurred since you have opened your account and I would like to tell you about them. First of all, we now have brochures in four languages that cover all of our investment products.
Secondly, we are planning to improve our telephone support system. Currently we have more than 10,000 active investors. Our support service was designed 2 years ago with the capacity to serve a fraction of the number of investors that we have now. The result is long holding times and bad quality of service. This is going to change. A state of the art support center will start operating in two weeks from 8am until 6pm Cyprus time.
Lastly, we are planning to add another payment provider to our system. To this end, I would like to ask you personally, which provider you believe we should add. We have a choice of several providers, but I would like to get your opinion, since investors opinion is what matters most here at Genius.
If you have any questions whatsoever about Genius, dont hesitate to contact us any time.